Quality Assurance

ISGN Loan Quality Audit and Monitoring Service

Prevent errors that could become very costly if they are not discovered and addressed early

Quality Assurance is a critical factor when you think Compliance.

With the amount of rapid and complex developments in the Mortgage segment, lenders, investors and servicers face several quality and compliance related problems. Many analysts expect tighter regulations from state and federal agencies in the future. It is a growing concern that you need address not before long.

Several Lenders, including large banks to community banks or credit unions, find it complex to manage an efficient Quality Management practice within their organization, as it calls for investment in terms of Management, sourcing resources, training and re-training them on acts such as Section 32, in addition to operational challenges such as volume spikes, productivity loss and lack of training.

Recognizing this problem, ISGN has launched Loan Quality Audit and Monitoring Services. Whether you are looking for partners to handle Post closing / pre-funding audit or you think it is a good practice to do a comprehensive Underwriting review for internal audit, we can assist you do it cost effectively.

ISGN handles thousands of processes everyday and our analysts understand client business processes and priorities clearly. Well-defined processes coupled with accurate MIS, help Lenders take key decisions avoiding risk factors. Our analysts go through a periodic training program in addition to constant market updates that helps them to keep up with the most recent changes in the market. All our QA processes are monitored by highly experienced managers who know everything about the Origination Market. ISGN’s experience helps to get started with your processes quickly without disrupting your day-to-day tasks.

Some of the services that are included are:
	Quality Assurance Plan review/ creation
	QA consultancy
	Desk Appraisal Assessment
	File Document Review
	Underwriting Evaluation
	Compliance Review
	Credit Risk Analysis
	Prefunding Mortgage Quality Control
	Post Closing Mortgage Quality Control
	Cancel/ Reject Audits

Mortgage Loans can be audited for Fannie Mae, Freddie Mac, VA, FHA, FHLB and lender specific regulations. Red flag reviews conducted on all loans to identify indicators of fraud or misrepresentations. Sample QA is carried out for loans selected based on statistical, discretionary & targeted sampling.