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 Dynatek’s onDemand Title, Closing and Settlement Services utilize both on-shore and off-shore resources to provide you with the best of both worlds: capacity augmentation and cost savings from off-shore resources, along with domain knowledge and local presence/support from our operations center in the US.
How does it work? Our subsidiary firm in Miami, FL receives and scans all physical documents into our document repository, making them instantly accessible to our operations in India. Then, all work that can be coordinated and performed over telephone, fax and the internet is performed at our India Operations Center. Work that needs access to physical documents (like shipping and receiving, original signatures on documents, etc.) or is location dependant (like wet signing of closing documents and receiving/disbursing of checks) gets performed in the US. In addition, our US office works with servicing domain experts who perform quality control on all work being done at our India Operations Center.
Prominent features of these services include:
- Errors and Omissions coverage starting at 1 million dollars
- Service Level Agreement for consistent quality standards
- Transition planning and offshore strategy advisory
- Industry standard quality and security certifications
Dynatek’s onDemand Title, Closing and Settlement Services include:
Title Agency Back-office Services
- Online, telephone and fax title search
- Title examination
- Creation of title abstracts and other public information research
- Incorporation of data from abstractors or title plants into the title policy system
- Creation of title commitments
Closing/ Settlement/ Escrow Agent Back-office Services
- Order entry from sales contract and previous title policy into settlement system
- Vendor management of surveyor, pest inspector, etc.
- Escrow account management
- Coordination services with lender, mortgage broker, real estate agent, borrower and title agent
- Reviewing lender instructions and ensuring compliance
- Creation of HUD-1 settlement statement
Title Underwriter Services
- Handling title insurance claim inbound calls
- Keying completed title policies into title plant
Title Plant Services
- Keying data from takeoffs
- Online/telephone/fax research and updating of plant information
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